FAQs


1. What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, please visit our Returns page and follow the instructions.

2. How long does shipping?
We do pre-order shipping may take 2-3 weeks after purchase. We would be sure to keep you updated on your orderĀ 

3. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our Track Order page to see the status of your shipment.

4. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely.

5. Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be modified.

6. How do I contact customer service?
You can reach our customer service team through our Contact Us page, by email at papefein0@gmail.com. Our team is available Monday through Friday, 9 AM to 5 PM EST.

7. Are your products ethically made?
We are committed to ethical manufacturing practices. Our products are made in facilities that adhere to fair labor standards, and we prioritize sustainability in our production processes.